main


TRZ sports, through its TEAMLINE component, has "provided a big "boost" for South Carolina State and its constituents, especially many of the parents of our student-athletes. Being able to hear the live broadcast of the Bulldog football games through TEAMLINE has been invaluable to the many SC State fans who are unable to attend the games and do not have a Bulldog network station in their area. The positive feedback the university has received has been overwhelming and greatly appreciated.



SC State University


 
tag


TRZ Religious Services FAQ:


 

1. Who is TRZ Religious Services?
2. What is TRZ's Corporate Mission?
3. How exactly does this service work?
4. What is a auto-answer coupler?
5. What does it cost to sign up for the service?
6. If it's a fund raiser, how does it work?
7. Are there any other fees or charges?
8. What makes TRZ's service different from taped audio services or videos?
9. Who is the market for this service?
10. We have a very small congregation with only 2 shut-in members.  How would TRZ's service benefit us?
11. How do we let people know about this service?
12. Can people call from any telephone?
13. Can we call in to hear a FREE sample demonstration of TRZ's service?
14. We currently offer services on a local radio station, TV station or cable TV channel - should we still join?
15. What kind of  services does TRZ expect us to make available?
16. Anything else we should know about TRZ?
17. What do we do now? How do we sign up?

 Q: Who is TRZ Religious Service?

A: TRZ Religious Services is a telecommunications company based in Kent, Ohio with over 10  years experience in providing live audio to consumers.  The company is run by Tom Zawistowski who is the CEO & founder. Our address is:  4682 State Route 43 in Kent, Ohio (44240). Our main office telephone number is 1-800-846-4630.

Go to top of page

Q: What is TRZ's Corporate Mission?

A: The mission of TRZ Religious Services is to apply new communications technologies and services to help religious groups better communicate with their congregational families and to creatively and profitably use those technologies and services to raise new money to help support all of their religious programs.  In applying these new technologies, we will design our services so that they will work for any religious group regardless of its size, denomination, geographic location or financial resources.

Go to top of page

Q: How exactly does this service work?

A: Callers dial an 800 number which is connected to TRZ's equipment in Kent, Ohio.  Their call is answered by a computer which asks them to punch in, on their telephone keypad, the church's access code and the caller's credit card or account number.  The caller's card or account is approved and the caller is then connected to the live service.  This is accomplished by TRZ's computer dialing out to your facility to a telephone number that you provide, such as your fax number or another seldom used phone line. That phone line is connected to our auto-answer coupler which is connected to your public address system.  When the coupler answers, the audio from your facility is feed back to TRZ where it is connected to all of your callers.  The callers listen as long as they like and then hang up their telephone.  They pay only for the time they listen.  The charges appear on their credit card statement (since they call an 800 number there are no long-distance charges) or they or their sponsor is billed at the end of the month for their calls.

Go to top of page

Q: What is a auto-answer coupler?

A:An auto-answer coupler is a device that plugs into a phone line just like a home phone does.  It has an input on it that allows it to get an audio feed in the same way that you plug in headphones to a radio or CD player. In your case, it would plug into something like a Public Address system.  The main thing it does is auto-answer a call when someone calls the line it is plugged into - without having to have a person present. When you join the service, TRZ provides complete instructions on how to install this device.

Go to top of page

Q: What does it cost to sign up for the service?

A:It does not cost you anything to join the service. In fact, this service is designed to be a fund raiser - to make you money.  We ask only for a $250.00 security deposit for the coupler device that we provide to protect our investment.  That deposit will be refunded in full when the coupler is returned in good working condition.  Someone who is handy can hook the coupler up to your PA system in less than 30 minutes at no cost.  We try to use an existing telephone line, like a fax or modem line, to access the coupler so you will have no additional cost for the phone line.  When you have callers, TRZ pays the long distance charges to call the phone line, so you should have no cost for the service.

Go to top of page

Q: If it's a fund raiser, how does it work?

A:TRZ charges a minimum fee of 20¢ a minute for every minute of listening by callers.  This is the fee we need to cover our cost to provide the service.  However, if you wish to generate revenue from this service, you may choose to increase this basic fee to whatever you want. Any revenue generated exceeding the basic 20¢ rate will be paid to you monthly as a fund raiser.  So, you can decide to charge 25¢ per minute for regular services and 50¢ per minute for wedding services and funerals if you want.  TRZ collects the money from the callers, we deduct our 20¢ per minute and send you a check for the balance each month.  If you have callers to weddings that listen to a total of 1,000 minutes per month (4 callers for 4 different wedding listening for an hour each) you would get a check for $300 (1,000 x 50¢=$500-$200 TRZ Fee= $300 profit.)  Many churches/temples choose to use the funds from credit card callers to subsidize account code access for shut-ins and other members of the congregation that can not afford to call.  If you do not wish to charge the callers, some churches/temples arrange to have a sponsor pay for the service and restrict the number of people who can call.

Go to top of page

Q: Are there any other fees or charges?

A:None

Go to top of page

Q: What makes TRZ's service different from taped audio services or videos?

A:By providing "live" coverage of the services, your callers are able to experience the service as if they themselves were physically present.  It helps make the person who is unable to attend feel as though they are still included.  Taped audio and video services have there purpose and we encourage you to continue to use them.  Being able to hear live services complements the taped services. 

Go to top of page

Q: Who is the market for this service?

A: Their are several markets for this service. First you have the local market.  Church/Temple/Mosque members who can not attend due to illness, injury or having to stay home to take care of someone are potential listeners.  The local market can also include board members who can not attend a meeting or congregation members who wish to listen in to a lecture, discussion or choir practice for a few minutes.  Then you have the distant market. Church/Temple/Mosque members who are away on vacation or who live out of the area for extended periods during the year. The distant market really comes into play for weddings, funerals and other special events.  Many times people can not afford to travel to a wedding or a funeral or they can not get off from work on short notice.  This service is the next best thing to being there and is affordable since few service last more than an hour their cost can be as little as $12 or as much as $30 which is still much cheaper than traveling.

Go to top of page

Q: We have a very small congregation with only 2 shut-in members.  How would TRZ's service benefit us?

A:The number of callers it not a concern.  You are providing a service to your members in order to keep your congregational family united. We don't care if you have only one person calling. That person is important to you and to TRZ.  We designed our service to be so efficient that we can afford to service even one person at a time. Our philosophy is simple, if it is important to you it is important to us and we will not discriminate against smaller congregations.

Go to top of page

Q: How do we let people know about this service?

A:In our contract, you agree to make your constituents aware of the availability of TRZ's service and to provide them with the TRZ Religious Services 800 telephone access number, 1-800-846-4808, and your unique access code which will allow callers to access your events.  We ask you to include a description of how to use TRZ's service in any materials provided to constituents who will be using clients facilities for weddings, baptisms, funerals, confirmations, bar mitzvah or other special services.  You should also make periodic announcements to the general congregation about the availability of the service for use when they are out of town or unable to attend regular services or special holiday services.  This is very important to the entire program. Why go through the trouble to set it up if no one knows about it?  TRZ has made a multimillion dollar investment in order to make this service possible and it will not work if no one calls.  TRZ will also provide sample promotional materials to help you get the word out.

Go to top of page

Q: Can people call from any telephone?

A: Yes.  They can call from home, office, hotels, car phones, pay phones even from other countries!  We recommend using a speakerphone, so the caller does not have to hold the receiver to his/her ear.  It sounds like FM radio over a speakerphone.  International callers have to pay the long distance cost from the country they are calling and direct dial a number in the United States (330-374-6300) to access your events. Even from the other side of the world, your services will sound great.

Go to top of page

Q: Can we call in to hear a FREE sample demonstration of TRZ's service?

A: Yes.  Just call 1-800-846-4812 to listen to a short demonstration.

Go to top of page

Q: We currently offer services on a local radio station, TV station or cable TV channel - should we still join?

A: Absolutely. Our service is not intended to compete with these services.  Our service is intended to service those people who can not enjoy these other services. If you like, we can even tap into those broadcasts and make them available live to people outside the area.

Go to top of page

Q: What kind of  services does TRZ expect us to make available?

A:Anything and everything.  Regular Services, Bible Studies, Board Meetings, Musical Concerts, Holiday Services, Special Speakers, Weddings, Funerals, Etc.  We don't care if you want to carry the live play-by-play of your congregations softball team!  Any service which you choose to make available to the general public is fine with us.  The possibilities are endless, and we are expecting you to come to us with new ideas.

Go to top of page

Q: Anything else we should know about TRZ?

A:We'll, we do offer other services at very competitive rates like business and residential long distance, traditional conference calling and our broadcast voice technology.  We will make all of these available to you once you join the service.  The broadcast voice technology is really interesting - it enables you to call every family that is a member of your congregation with one phone call. It's very useful in emergencies and it is a great technology for reminding people about meetings and deadline and things like that. Give us a call at 800-846-4630 for more information.

Go to top of page

Q: What do we do now? How do we sign up?

A: Sign your contract and mail it back to TRZ with your security deposit. That will start the process.  We will send you your coupler in about a week with complete installation instructions.  We will help you hook up the coupler and test it and then we will send you promotional materials that tell people how they can call in.  It is a fairly simple process and we can have your service available the day you receive your coupler.  If you have any remaining unanswered questions, give us a call at 1-800-846-4630. 

Go to top of page